Telemarketing Training- Telephone as a Sales Tool

TARGET AUDIENCE & PURPOSE

Telemarketing Training can help those who use the telephone as a major component within their role. Learn how to create rapport within seconds, How to close down conversations effectively when required and also how to create a YES client.

OBJECTIVES

• Learning ways to build trust and respect.
• Learning how to warm up your sales approach to reduce your fear of cold calling.
• Identify ways to make a positive first impression.
• Identify strategies that help you speak to the decision-maker.
• Create a script to maximize your efficiency on the phone.
• Learn what to say to create interest, handle objections, and close the sale.

The telephone is an effective communication medium that, if used effectively, can generate a large amount of leads. Through the use of the telephone, telemarketing is a personal and direct marketing means. This training session will teach employees how to effectively approach a marketing telephone call and be able to build trust and loyalty from new or existing customers.