Training
Training

 

Telemarketing Training- Telephone as a Sales Tool

 

 

EMPLOYER TRAINING OPTIONS

This session can be custom designed to suit your participants and industry. Pictures, questions and material will all be modified to suit training requirements and objectives. Contact our staff for more details.

 
Telemarketing Training
 

TARGET AUDIENCE & PURPOSE

Telemarketing Training can help those who use the telephone as a major component within their role. Learn how to create rapport within seconds, How to close down conversations effectively when required and also how to create a YES client.

OBJECTIVES

Specific learning objectives include:
  • Learning ways to build trust and respect.
  • Learning how to warm up your sales approach to reduce your fear of cold calling.
  • Identify ways to make a positive first impression.
  • Identify strategies that help you speak to the decision-maker.
  • Create a script to maximize your efficiency on the phone.
  • Learn what to say to create interest, handle objections, and close the sale.

The telephone is an effective communication medium that, if used effectively, can generate a large amount of leads. Through the use of the telephone, telemarketing is a personal and direct marketing means. This one day session will teach participants how to effectively approach a marketing telephone call and be able to build trust and loyalty from new or existing customers.