Sales Professional Skills

Here are the basic skills of selling. If you don’t have them, you need them. They are your future, your rock, your foundation, your equity increase. You can double your sales by mastering each skill by itself and using them all in strategic harmony.

• Rapport skills: Recognizing and adjusting for the needs of others.
• Observation skills: Reading body language and the subtleties of non-verbal language.
• Interrogation skills: Uncovering and implanting expectations, needs, desires, motives, and parameters.
• Commitment skills: Growing purchasing commitment and orchestrating a tension-controlled sale from beginning to end.
• Negative response skills: Interpreting, responding to, and reversing negative opinions, actions, or events.
• Presentation skills: Making your solution sound attractive, exciting, and complete to the prospective client.
• Expectation skills: Exposing, implanting, and fulfilling client expectations.
• Communication skills: Facilitating the transfer of information from you to your client.
• Organisation skills: Operating your sales management system efficiently, effectively, and profitably.
• Strategic skills: Evaluating selling situations, planning tactics, and actions that result in bigger, faster sales.
• Technology skills: Rising beyond the sales support boundaries that may eventually hold you back.
• Training skills: Provide added value to your customers and your selling team.
• Product knowledge application skills: Positively affecting your customers through your personal knowledge of your product and interpreting your product/service features into advantages/benefits.
• Motivation skills: Positively motivating individuals and groups during sales presentations.
• Attitude-adjusting skills: Repositioning your personal attitude quickly when depressed or de-motivated.

This has been taken from our Sales Professional Workbook. Visit our Sales courses here.