Training
Training

Retail Sales Training

 

 

EMPLOYER TRAINING OPTIONS

This session can be custom designed to suit your participants and industry. Pictures, questions and material will all be modified to suit training requirements and objectives. Contact our staff for more details.

 

See our full course range here.

TARGET AUDIENCE & PURPOSE

This Retail Sales Training Session  is to help retail sales people understand how to sell to retail clients. It was also show how rapport and communication can lead to bigger and better sales. We can add any other modules or remove modules to suit your retail sales needs.

OBJECTIVES

This session will help you teach participants:
  • How to use questions effectively
  • How to use probing techniques correctly
  • How to build rapport by mirroring
  • Body Language signals: How to read
  • Objection handling techniques
  • Closing techniques
  • Behavioural Tools and techniques
  • Value Added Sales
  • Up selling & Cross selling
  • Using enthusiasm
  • Creating a YES customer
  • Following successful sales strategies
  • Body Language in sales
  • How to act with price shoppers

Sales people that understand retail sales psychology will build rapport quicker, get bigger sales and build relationships more effectively. We discuss how retail sales can be a rewarding career.

For more information on this training session and a free custom outline please call 1300 791 561 or contact us here.