Training
Training

Email Communication Training

 

 

EMPLOYER TRAINING OPTIONS

This session can be custom designed to suit your participants and industry. Pictures, questions and material will all be modified to suit training requirements and objectives. Contact our staff for more details.

 

See our full course range here.

TARGET AUDIENCE & PURPOSE

This Email Communication Session will help your team to perform clearer and more effective emails. We talk about ethics, responsibilities and writing skills to create high performing emails.

OBJECTIVES

This session will help you teach participants:
  • How to be specific to get specific results
  • How to bulleted points to bring attention to ideas
  • How to use proper grammar to create a great email
  • Perception of your writing
  • How to deliver bad news or ask for payments more effectively
  • From start to finish: How to write an email including subject lines
  • How to ask questions in writing
  • Effectively using different viewpoints (Associating & Dissociating: We, I, Our, Your etc)
  • Attachment Etiquette (Zipping your files)
  • Plus much more

Emails have a tendency to be overlooked or incorrectly written. We discuss how to attract attention to your writing, how to deliver bad news effectively and also the proper style and format for your emails. A great starting point to advise your staff the procedures and the etiquette of your business emails.

For more information on this training session and a free custom outline please call 1300 791 561 or contact us here.