Email Checking Help
Before pressing "Send"
- Does this e-mail message make sense?Are the actions clear and do they have owners?
- What is the purpose of this communication?
- What action is involved and does it have a due date?
- What supporting information does the recipient need?
- Has the communication been effectively summarised in the subject line?
- Is the message well-written? Is it concise while providing enough data for action to be taken or decisions made?
- Do the links in the message work? Are the attachments included?
- Is the e-mail message being sent to the correct recipients (not too many and not too few)?
- Does everyone on the To line have an action to take?
- Has the message been re-checked for grammar, spelling, and use of jargon?
Tips for making emails count.
- Say Hello
- Thank Them for Their Time
- Always be the Last One to Respond
- Reply as Fast as Humanly Possible- Use auto response if necessary
- Organise your Email into sections- dont let any get away
- Used Prepared Responses only if required- try the personal Touch
- Always be Nice
- Include Contact Number for personal help
- Know what to include and what not to include- Relevancy
- Link to areas of your site to help provide more information