Training
Training

 

Employee Dispute Resolution Training

 

 

EMPLOYER TRAINING OPTIONS

This session can be custom designed to suit your participants and industry. Pictures, questions and material will all be modified to suit training requirements and objectives. Contact our staff for more details.

 
  
 

TARGET AUDIENCE & PURPOSE

This Dispute Resolution Training is great for a group of individuals who will be looking at constructing and facilitating a review panel.

OBJECTIVES

How You Will Benefit:
  • What the Peer Review process is
  • How employees file grievances and how management should respond
  • How a facilitator and a panel is chosen
  • What is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process
  • What responsibilities and powers a panel should have
  • Questioning techniques
  • Why peer review panels fail and how to avoid those pitfalls

Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalised process. In this one-day training option, you will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision.