Training
Training

Difficult Situations At Work

 

 

EMPLOYER TRAINING OPTIONS

This session can be custom designed to suit your participants and industry. Pictures, questions and material will all be modified to suit training requirements and objectives. Contact our staff for more details.

 

See our full course range here.

TARGET AUDIENCE & PURPOSE

This Difficult Situation Session  is designed to help individuals deal with difficulties when they arrive at work. Computer downtime, manual entering, stress management, difficult customers and many more areas where employees are put to the test. We develop material to suit your business and objectives.

OBJECTIVES

This session will help you teach participants:
  • Problem Solving including Edward DeBono’s 6 thinking hats
  • Communication: Tricks and techniques
  • Disarming conflict
  • Organisation and Delegation skills
  • Stress Management & Coping Skills
  • Mind over Matter

This session will help design strong individuals who cope under pressure. If issues arise at your workplace help your employees become ready and informed on the procedure for coping.

For more information on this training session and a free custom outline please call 1300 791 561 or contact us here.