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With many business failing to provide customer service, those that strive to offer the extra service stand out. We can help provide information on how to build rapport within minutes, communicating correctly using tonality on the phone, body language, complaint handling techniques plus more. The real solutions required to offer real service.
With a range of customer service courses we have the ability to help with that edge that you may require. We can custom design any of the courses to fit your business, industry and employees needs. Find out more information here.
Training Options Available:
- Customer Service Certificate
- Customer Service - Retail
- The Customer is King
- SWAT- Service with a Twist
- Managing Customer Service
- Critical Elements of Customer Service
- Telemarketing- Using the Telephone as a Sales Tool
Please contact us for more information on providing one of these courses for your staff.
Extra services for that personal and more specific training.
- Mystery Shopping
- Employee Coaching
- Body Language Training
- Super Sessions
Feedback from this Training
“The Customer Service training provided was comprehensive and empowering, but it was the fun and entertaining delivery that assisted our employees to take it on board.The fact they are still talking about the Customer Service training says it all.”
-Bernadette Brennan HR and OHS&W Manager Kangaroo Island Council
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