Training List For Employers

Sales Training- Visit our Sales Training Section Here 

• Sales Training: Building Relationships for Success in Sales
• Sales Training: Dynamite Sales Presentations
• Sales Training: Overcoming Objections to Nail the Sale
• Sales Training: Selling Smarter
• Sales Training: Prospecting for Leads like a Pro
• Marketing and Sales- Marketing for Results
• Negotiating for Results
• Sales Professional Certificate
• Retail Sales Training

Communication Skills 

• Advanced Writing Skills
• Business Writing that Works
• Communication Strategies
• Writing Reports and Proposals

Managerial/Admin/HR/Supervisory

• Skills for the Administrative Assistant
• The Minute-Taker’s Training
• Mastering Interview Skills- Coming Soon
• Business Leadership: Becoming Management Material
• Coaching: A Leadership Skill
• Delegation: The Art of Delegating Effectively
• Human Resources Training: HR for the Non HR Manager
• Inventory Management: The Nuts & Bolts
• The Art of Making Meetings Work
• The ABC’s of Supervising Others
• Business Succession Planning: Developing and Maintaining
• The Professional Supervisor

Time Management/ Budgeting

• Time Management: Get Organised for Peak Performance
• Budgets and Managing Money

Call Centre/Telemarketing

• Call Centre Training: Sales and Customer Service Training for Call Centre Agents
• Telemarketing: Using the Telephone as a Sales Tool
• Telephone Skills Certificate- Coming Soon

Workplace Safety and Professional Behaviour

• Safety in the Workplace
• Workplace Violence: How to Manage Anger and Violence in the Workplace 
• Orientation Handbook: Getting Employees Off to a Good Start- Coming Soon
• Employee Dispute Resolution: Mediation through Peer Review

Ethics, Etiquette and Diversity

• Business Ethics for the Office
• Diversity Training: Celebrating Diversity in the Workplace
• Generation Gap: Closing the Generation Gap in the Workplace
• Business Etiquette: Gaining That Extra Edge

Can’t find your course here? We can also design and customise a session just for you. Talk to us for more information.

Customer Service- Visit our Customer Service Training Section Here

• Customer Service Training: Managing Customer Service
• Retail Customer Service: Making a difference
• Customer Service: Critical Elements of Customer Service
• CRM: An Introduction to Customer Relationship Management
• Telemarketing: Using the Telephone as a Sales Tool
• Customer Service Certificate

Public Speaking/Presentation Skills

• Public Speaking: Presentation Survival School
• Public Speaking: Speaking Under Pressure
• Speak Easy: Conquering Your Fear of Speaking in Public

Project Management

• Project Management Fundamentals
• Intermediate Project Management
• Advanced Project Management
• Project Management Training: Understanding Project Management

New/Innovative

• Working Smarter Using Technology to Your Advantage
• Problem Solving & Decision Making

Evaluation/ Performance Review

• Conducting Effective Performance Reviews
• Performance Management: Managing Employee Performance

Teamwork

• Team Building: Developing High Performance Teams
• Teamwork: Building Better Teams

Behaviour and Motivation

• Workplace Harassment: What is it and what to do about it 
• Motivation Training: Motivating Your Workforce
• Stress Management Training
• Conflict Resolution: Getting Along in the Workplace
• Hiring Smart: Behavioural & Performance-based Techniques- Coming Soon
• Conflict Resolution: Dealing with Difficult People
• Anger Management: Understanding Anger - Yours and Others
• Change Management: Change and How to Deal with It
• Building Self Esteem and Assertiveness Skills
• Personal Development Xpress One

Front Office Training

• Receptionist Training For Groups