Training List For Employer Teams

Sales Training- Visit our Sales Training Section Here 

• Sales Training: Building Relationships for Success in Sales
• Relationship Selling & Management NEW
• Sales Training: Dynamite Sales Presentations
• Sales Training: Overcoming Objections to Nail the Sale
• Sales Training: Selling Smarter
• Sales Training: Prospecting for Leads like a Pro
• Marketing and Sales- Marketing for Results
• Negotiating for Results
• Sales Professional Certificate
• Retail Sales Training
• Sales Emotion: How Sales Psychology Works NEW

Retail Training

• Retail Customer Service NEW
• Retail Sales Training NEW

Communication Skills 

• Advanced Writing Skills
• Business Writing that Works
• Communication Strategies
• Writing Reports and Proposals
• Email Communication Training NEW
• Assertiveness Skills NEW
• Advanced Interpersonal Communication NEW
• Preparing Proposals,Tenders & Business Docs NEW

Managerial/Admin/HR/Supervisory

• Skills for the Administrative Assistant
• Mastering Interviewing Skills
• Business Leadership: Becoming Management Material
• Coaching: A Leadership Skill
• Delegation: The Art of Delegating Effectively
• Human Resources Training: HR for the Non HR Manager
• Inventory Management: The Nuts & Bolts
• The ABC’s of Supervising Others
• Business Succession Planning: Developing and Maintaining
• The Professional Supervisor
• Leadership & Management NEW
• Managing for Results NEW
• Co-Ordination Training NEW
• Leading Through Confidence NEW
• Leading & Managing Teams NEW
• Managing Upwards- Appointment Setting Skills NEW
• Accounting Skills for Supervisors NEW
• Talent Management NEW

Time Management/Planning/Budgeting

• Time Management: Get Organised for Peak Performance
• Budgets and Managing Money
• Organising Work Priorities NEW
• Scheduling and Planning NEW

Call Centre/Telemarketing

• Call Centre Training: Sales and Customer Service Training for Call Centre Agents
• Telemarketing: Using the Telephone as a Sales Tool
• Telephone Skills

Workplace Safety and Professional Behaviour

• Safety in the Workplace
• Workplace Violence: How to Manage Anger and Violence in the Workplace 
• Orientation Handbook: Setting a good start
• Employee Dispute Resolution: Mediation through Peer Review
• Enhancing Workplace Relationships NEW
• Workplace Health NEW
• Difficult Situations At Work NEW

Ethics, Etiquette and Diversity

• Business Ethics for the Office
• Diversity Training: Celebrating Diversity in the Workplace
• Generation Gap: Closing the Generation Gap in the Workplace
• Business Etiquette: Gaining That Extra Edge

Conflict Resolution

• How To Handle Difficult People NEW
• Conflict Resolution: Getting Along in the Workplace
• Conflict Resolution: Dealing with Difficult People

Can’t find your course here? We can also design and customise a session just for you. Talk to us for more information.

Customer Service- Visit our Customer Service Section Here

• Customer Service Training: Managing Customer Service
• Retail Customer Service: Making a difference
• Customer Service: Critical Elements of Customer Service
• CRM: An Introduction to Customer Relationship Management
• Telemarketing: Using the Telephone as a Sales Tool
• Customer Service Certificate
• Dealing With The Public NEW
• Customer Contact NEW
• Excellence in Customer Service NEW
• Creating a Lasting Customer Experience NEW

Public Speaking/Presentation Skills

• Public Speaking: Presentation Survival School
• Public Speaking: Speaking Under Pressure
• Speak Easy: Conquering Your Fear of Speaking in Public
• Presentation Skills (Combination Public Speaking & Interpersonal Relationships) NEW

Project Management

• Project Management Fundamentals
• Intermediate Project Management
• Advanced Project Management
• Project Management Training: Understanding Project Management

Business/Innovative/Thinking

• Working Smarter Using Technology to Your Advantage
• Problem Solving & Decision Making
• Business Problem Solving NEW
• Critical Thinking NEW
• Lean Process Improvement NEW
• Risk Management NEW

Meetings/Minutes

• Conducting Effective Meetings NEW
• The Minute-Taker’s Training
• The Art of Making Meetings Work
• Managing Meetings: How To Effectively Chair A Meeting NEW

Evaluation/ Performance Review

• Conducting Effective Performance Reviews
• Performance Management: Managing Employee Performance
• Managing Poor Performance NEW
• Employee Accountability NEW

Teamwork

• Team Building: Developing High Performance Teams
• Teamwork: Building Better Teams
• Team Leadership NEW
• The X Factor Of Your Team NEW

Behaviour and Motivation

• Workplace Harassment: What is it and what to do about it 
• Motivation Training: Motivating Your Workforce
• Stress Management Training
• Hiring Smart: Behavioural & Performance-based Technique
• Anger Management: Understanding Anger - Yours and Others
• Talking to Employees about Personal Hygiene NEW

Personal Attitude

• Building Self Esteem and Assertiveness Skills
• Personal Development Xpress One
• Change Your Thinking NEW
• Understanding Others- Becoming a People Person NEW
• Self Motivation: The Winners Secret NEW
• Emotional Intelligence NEW

Body Language Training

• Body Language 101: Sending The Right Message NEW
• Body Language: The Art Of Reading People NEW

Change Management

• Change Management: Change and How to Deal with it
• Managing Personal Change NEW

Front Office Training

• Receptionist Training