Training

 

Top Tips to be Successful at Closing the Sale

 

  1. You’ve done your homework. You know your products and services and your potential client or buyer.
  2. You arrive just a bit early, looking calm and professional.
  3. You are pleasant to the person at the reception desk.
  4. You appear confident but not cocky.
  5. You are comfortable making a bit of small talk and then shifting easily to selling mode.
  6. You are a good listener, asking questions and letting the client take the lead, until it is time for your presentation.
  7. You bring up any objections you can anticipate and respond to them without being asked.
  8. You probe for further objections and respond to them as they come up.
  9. You are enthusiastic about your products and/or services.
  10. You observe changes in behaviour that tell you the buyer is ready and you ask a closing question.
  11. If you are successful, you finalise details. If you aren’t successful, you find out why and respond by answering their objections.
  12. You try closing again. If you are successful, you finalise details and complete the process.
  13. Whether you have been successful or not, you thank the buyer for their time and exit smoothly.
  14. Remember to send a thank you note and make some notes so you can learn for your next sales call.

For more Sales tips please visit our free help section.